Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Save documents, spreadsheets, and presentations online, in OneDrive. When you forward or reply to a message, Outlook uses the account to which the original message was sent. To change this preference, on the Outlook menu, click Preferences, and then under E-mail, click Composing. Under Format and account, clear the Reply and forward using the default e-mail account check box.
Topics Map > Microsoft 365 > Email
The 'Reply To' address is the email address responses will be sent to when a recipient clicks 'Reply'. By default, the 'Reply To' address will be the email address from which the message was sent. The following document explains how to change your 'Reply To' address in Outlook 1016, Outlook 2013 or Outlook 2010.
- Start Outlook and click New Email or use Reply, Reply All or Forward options for any existing email.
- Move to the Options tab on the ribbon and click Direct Replies To:
- In the Properties window that will open, change the email address in the Have replies sent to: fieldThen click the Close button.
- You will now see that the Direct Replies To button is highlighted.The reply to this email will be delivered to the email address you entered.
Keywords: | microsoft, office365, o365, reply, to, address, redirect, direct, directing, replies, replying, responses, email, addresses, changing, setting, set, reply-to, outlook, 2016, office, 365Suggest keywords | Doc ID: | 58661 |
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Owner: | Help Desk K. | Group: | UW-Milwaukee Help Desk |
Created: | 2015-12-02 14:45 CDT | Updated: | 2019-02-20 15:06 CDT |
Sites: | UW-Milwaukee Help Desk | ||
Feedback: | 00CommentSuggest a new document |
You may need to change someone's email address and display name if, for example, they get married and their last name changes.
Watch a short video about changing a user's email address.
If you found this video helpful, check out the complete training series for small businesses and those new to Microsoft 365.
Change a user's email address
You must be a global admin to do these steps.
- In the admin center, go to the Users > Active users page.
- Select the user's name, and then on the Account tab select Manage username.
- In the first box, type the first part of the new email address. If you added your own domain to Microsoft 365, choose the domain for the new email alias by using the drop-down list.
- Select Save changes.
- In the admin center, go to the Users > Active users page.
- Select the user. In the flyout pane, next to Username / Email, select Edit.
- In the first box, type the first part of the new email address. If you added your own domain to Microsoft 365, you can choose the domain for the new email alias by using the drop-down list.
- Select Save.
- In the admin center, go to the Users > Active users page.
- Select the user. In the flyout pane, next to Username / Email, select Edit.
- In the first box, type the first part of the new email address. If you added your own domain to Microsoft 365, you can choose the domain for the new email alias by using the drop-down list.
- Select Save.
IMPORTANT:If you get an error message, see Resolve error messages.
Set the primary email address
![Change Reply To Address In Outlook Office 365 For Mac Change Reply To Address In Outlook Office 365 For Mac](https://www.howtogeek.com/wp-content/uploads/2017/03/10_selecting_account_settings.png)
- In the admin center, go to the Users > Active users page.
- Select the user's name, and then on the Account tab select Manage email aliases. Melodyne plugin free mac.
- Select Set as Primary for the email address that you want to set as the primary email address for that person.IMPORTANT: You won't see this option to Set as Primary if you purchased Microsoft 365 from GoDaddy or another Partner service that provides a management console. Instead, sign in to the GoDaddy / partner's management console to set the primary alias.Also, you'll only see this option if you're a global admin. If you don't see the option, you don't have permissions to change a user's name and primary email address.
- You'll see a big yellow warning that you're about to change the person's sign-in information. Select Save, then Close.
- Give the person the following information:
- This change could take a while.
- Corel painter free mac. Their new username. They'll need it to sign in to Microsoft 365.
- If they are using Skype for Business Online, they must reschedule any Skype for Business Online meetings that they organized, and tell their external contacts to update their contact information.
- If they are using OneDrive, the URL to this location has changed. If they have OneNote notebooks in their OneDrive, they might need to close and reopen them in OneNote. If they have shared files from their OneDrive, the links to the files might not work and the user can reshare.
- If their password changed too, they are prompted to enter the new password on their mobile device, or it won't sync.
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- In the admin center, go to the Users > Active users page.
- Select the user. In the flyout pane, next to Username / Email, select Edit.
- Select Set as Primary for the email address that you want to set as the primary email address for that person.IMPORTANT: You won't see this option to Set as Primary if you purchased Microsoft 365 from GoDaddy or another Partner service that provides a management console. Instead, sign in to the GoDaddy / partner's management console to set the primary alias.Also, you'll only see this option if you're a global admin. If you don't see the option, you don't have permissions to change a user's name and primary email address.
- You'll see a big yellow warning that you're about to change the person's sign-in information. Select Save, then Close.
- Tell the person the following information:
- This change may take a while to take effect.
- What their new username is. They'll need it to sign in to Microsoft 365.
- If they are using Skype for Business Online, tell them they will need to reschedule any Skype for Business Online meetings that they organized, and that they will need to tell their external contacts to update the old contact information.
- If they are using OneDrive, tell them that the URL to this location has been changed. If they have OneNote notebooks in their OneDrive, then they may need to close and reopen them in OneNote. If they have shared files from their OneDrive, then the links to the files may not work and the user can reshare.
- If their password changed too, tell them that they will be prompted to enter the new password on their mobile device, or it won't sync.
- In the admin center, go to the Users > Active users page.
- Select the user. In the flyout pane, next to Username / Email, select Edit.
- Select Set as Primary for the email address that you want to set as the primary email address for that person.Imovie templates free mac. IMPORTANT: You won't see this option to Set as Primary if you purchased Microsoft 365 from GoDaddy or another Partner service that provides a management console. Instead, sign in to the GoDaddy / partner's management console to set the primary alias.Also, you'll only see this option if you're a global admin. If you don't see the option, you don't have permissions to change a user's name and primary email address.
- You'll see a big yellow warning that you're about to change the person's sign-in information. Select Save, then Close.
- Tell the person the following information:
- This change may take a while to take effect.
- What their new username is. They'll need it to sign in to Microsoft 365.
- If they are using Skype for Business Online, tell them they will need to reschedule any Skype for Business Online meetings that they organized, and that they will need to tell their external contacts to update the old contact information.
- If they are using OneDrive, tell them that the URL to this location has been changed. If they have OneNote notebooks in their OneDrive, then they may need to close and reopen them in OneNote. If they have shared files from their OneDrive, then the links to the files may not work and the user can reshare.
- If their password changed too, tell them that they will be prompted to enter the new password on their mobile device, or it won't sync.
Change a user's display name
- In the admin center, go to the Users > Active users page.
- Select the user's name, and then on the Account tab select Manage contact information.
- In the Display name box, type a new name for the person, and then select Save.If you get the error message 'We're sorry, the user couldn't be edited. Review the user information and try again, see Resolve error messages.
It might take up to 24 hours for this change to take effect across all services. After the change has taken effect, the person will have to sign in to Outlook, Skype for Business and SharePoint with their updated username.
- In the admin center, go to the Users > Active users page.
- Descargar libro solo para mujeres shaunti feldhahn pdf. Select the user. In the flyout pane, next to Contact information, select Edit.
- In the Display name box, type a new name for the person, and then select Save.If you get the error message 'We're sorry, the user couldn't be edited. Review the user information and try again, see Resolve error messages.
It might take up to 24 hours for this change to take effect across all services. After the change has taken effect, the person will have to sign in to Outlook, Skype for Business and SharePoint with their updated username, so be sure to tell them about this change.
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- In the admin center, go to the Users > Active users page.
- Select the user. In the flyout pane, next to Contact information, select Edit.
- In the Display name box, type a new name for the person, and then select Save.If you get the error message 'We're sorry, the user couldn't be edited. Review the user information and try again, see Resolve error messages.
It might take up to 24 hours for this change to take effect across all services. After the change has taken effect, the person will have to sign in to Outlook, Skype for Business and SharePoint with their updated username, so be sure to tell them about this change.
Resolve error messages
'A parameter cannot be found that matches parameter name 'EmailAddresses'
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If you get the error message ' A parameter cannot be found that matches parameter name 'EmailAddresses' it means that it's taking a bit longer to finish setting up your tenant, or your custom domain if you recently added one. The setup process can take up to 4 hours to complete. Wait a while so the set up process has time to finish, and then try again. If the problem persists, call support and ask them to do a full sync for you.
'We're sorry, the user couldn't be edited. Review the user information and try again'
If you get the error message ' We're sorry, the user couldn't be edited. Review the user information and try again.' it means you aren't a global admin and you don't have permissions to change the user name. Find the global admin in your business and ask them to make the change.
What to do with old email addresses
A person's previous primary email address is retained as an additional email address. We strongly recommend that you don't remove the old email address.
Filezilla pro for mac torrent. Some people might continue to send email to the person's old email address and deleting it may result in NDR failures. Microsoft automatically routes it to the new one. Also, do not reuse old SMTP email addresses and apply them to new accounts. This can also cause NDR failures or delivery to an unintended mailbox.
What if the person's offline address book won't sync with the Global Address List?
If they are using Exchange Online or if their account is linked with your organization's on-premises Exchange environment, you might see this error when you try to change a username and email address: 'This user is synchronized with your local Active Directory. Some details can be edited only through your local Active Directory.'
This is due to the Microsoft Online Email Routing Address (MOERA). The MOERA is constructed from the person's userPrincipalName attribute in Active Directory and is automatically assigned to the cloud account during the initial sync and once created, it cannot be modified or removed in Microsoft 365. You can subsequently change the username in the Active Directory, but it doesn't change the MOERA and you may run into issues displaying the newly changed name in the Global Address List.
To fix this, log in to the Azure Active Directory Module for PowerShell with your Microsoft 365 administrator credentials. and use the following syntax:
Tip
This changes the person's userPrincipalName attribute and has no bearing on their Microsoft Online Email Routing Address (MOERA) email address. 2000 jeep grand cherokee drivers door wiring harness. It is best practice, however, to have the person's logon UPN match their primary SMTP address.
To learn how to change someone's username in Active Directory, in Windows Server 2003 and earlier, see Rename a user account.